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Regulating the water industry

On 1 July 2008, the Department of Natural Resources and Water through the Office of the Water Supply Regulator, commenced administration of the Water Supply (Safety and Reliability) Act 2008.

The Act, aims to strengthen the safety and reliability of Queensland's water supplies and protect public health by:

  • establishing new regulatory provisions for recycled water and drinking water
  • incorporating, largely without change, Chapter 3 'Infrastructure and Service’ of the Water Act 2000.

The Office of the Water Supply Regulator will ensure that service providers meet the new regulatory provisions, and will continue to manage dam safety, water supply assets, and water and sewerage service providers.

Guidelines for water industry regulation

North Pine fluoride incident

Following an incident regarding fluoride dosing at the North Pine Water Treatment Plant in April 2009, the Premier announced the need for an immediate investigation.

Read more about the investigations and their outcomes.

Further information

View the current list of:

If you have problems downloading any of these documents please contact:

Office of the Water Supply Regulator
GPO Box 2454
Brisbane 4001
Email: Office of the Water Supply Regulator 

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